Last Updated: June 2026

Welcome to Caventa. By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions.

Please read them carefully before using our website.

1. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental/legal supervision.
  • You will use the website only for lawful purposes.
  • You will not misuse, disrupt, or attempt unauthorized access to the website or its systems.

2. Product Information

Caventa strives to ensure that all product descriptions, images, dimensions, and prices are accurate. However:

  • Colors and finishes may slightly vary depending on screens and materials.
  • Product availability may change without notice.
  • Minor design updates may occur as part of product improvement.

3. Orders & Acceptance

  • All orders are subject to confirmation and availability.
  • Caventa reserves the right to refuse or cancel any order at its sole discretion.
  • Once an order is placed, customers may be contacted for verification or additional details.

4. Pricing & Payments

  • Prices displayed are subject to change without prior notice.
  • Payments must be completed using approved payment methods.
  • Any applicable taxes, shipping fees, or service charges will be clearly communicated during checkout.

5. Custom & Made-to-Order Products

Customized or made-to-order furniture may require:

  • Additional production time
  • Design approval before manufacturing
  • Partial or full advance payment

Custom orders are generally non-refundable once production has started.

6. Shipping & Delivery

  • Estimated delivery times are provided for guidance only.
  • Delays may occur due to manufacturing, logistics, or unforeseen circumstances.
  • Customers are responsible for providing accurate delivery information and ensuring site accessibility.

7. Returns & Refunds

Returns may be accepted only under specific conditions:

  • Damaged or defective items upon delivery
  • Incorrect items received
  • Manufacturing defects

Claims must be submitted within the specified return period after delivery.

Products showing misuse, damage after delivery, or unauthorized modifications may not qualify for return or refund.

8. Intellectual Property

All website content including:

  • Logos
  • Product designs
  • Text
  • Graphics
  • Images
  • Branding materials

are the intellectual property of Caventa and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

Caventa shall not be held responsible for:

  • Indirect or consequential damages
  • Delays beyond reasonable control
  • Technical interruptions or website downtime
  • Third-party service failures

Use of the website and services is at the user’s own risk.

10. Privacy

Use of this website is also governed by our Privacy Policy regarding the collection and use of personal information.

11. Governing Law

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt. Any disputes shall fall under the jurisdiction of the Egyptian courts.